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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn G.

January 30, 2026

5  out of  5
rating by Dawn G.
"I recently was rear ended and I spoke to Megan. She has contacted me several times to make sure the other driver’s insurance company is working on my claim. I am still waiting to see what they do, but Megan will be there if I need her. I have been with State Farm for over 50 years and I will never switch. Megan, thank you for your help."
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James Eriksson

January 28, 2026

5  out of  5
rating by James Eriksson
"Great service and Great attitude"
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Karla Maslow

January 27, 2026

5  out of  5
rating by Karla Maslow
"Couldn’t be happier with the experience I’ve had so far. We moved locally 18 mo ago and found Rich’s agency. We’ve worked directly with Pete Shaw and Nathaly who have both been wonderful. Attentive and extremely helpful. Can’t say enough good things about them!"
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Theresa Dennis

January 22, 2026

5  out of  5
rating by Theresa Dennis
"Talia is patient and very knowledgeable."
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chris dennis

January 22, 2026

5  out of  5
rating by chris dennis
"Rich and Talia are awesome and are always there to help. There help and service has always been bar none"
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Sally

September 10, 2025

5  out of  5
rating by Sally
"Everyone should get State Farm! I had a great experience with fantastic people working there. My agent and his staff were wonderful. They have in my opinion competitive quotes."
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Gayle Rachau

August 21, 2025

5  out of  5
rating by Gayle Rachau
"Sarah, while guiding me, allowed me to make informed decisions regarding coverage, and accepted my opinions as they were"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lari Sponseller

August 19, 2025

5  out of  5
rating by Lari Sponseller
"From the first phone call on my claim and everything in between she is absolutely amazing! She is thorough and extremely knowledgeable. Talia has helped me with many things over the years and I believe is a valuable asset to State Farm! The whole staff in that office is incredible!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rich"
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Kimberly Carter

August 11, 2025

5  out of  5
rating by Kimberly Carter
"I recently worked with Peter Shaw to set up both my auto and home policies, and I couldn’t be happier with the experience. Pete made the entire process incredibly smooth and stress-free. He took the time to explain each step, answered all my questions clearly, and made sure I understood my coverage options. His professionalism, knowledge, and friendly approach made me feel confident I was making the right choices. I truly appreciate the care and attention he put into helping me, and I highly recommend Pete and the Rich Was team to anyone looking for outstanding service."
We responded:
"Thank you for your 5-star review Kimberly! My State Farm team and I are happy to be your good neighbor!"
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Nathaniel Duncan

August 11, 2025

5  out of  5
rating by Nathaniel Duncan
"Sarah was fantastic! Took care of all my insurance needs"
We responded:
"We’re thankful for your feedback Nathaniel! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacob Wise

August 7, 2025

5  out of  5
rating by Jacob Wise
"Talia has great customer service. She is very knowledgeable and gets things done. I highly recommend this office because of her alone!!!"
We responded:
"Thank you for reviewing our State Farm office and Talia! Yes, she is amazing! We appreciate your 20+ years of loyalty. We look forward to continuing to support your insurance needs."
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Quin D

August 7, 2025

5  out of  5
rating by Quin D
"Great service again from Talia! I needed to understand my insurance billings better and Talia was knowledgeable and patient to walk me through it all."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lady E Gilliam

July 25, 2025

5  out of  5
rating by Lady E Gilliam
"Sarah is amazing, definitely won me over❣️ Thank you for being so kind and patient, you made sure all my insurance needs were met and told me good luck on my first day at my new job! Talk about going above and beyond👏🏾👏🏾👏🏾"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! And, you are right...Sarah is amazing. "
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Michael Kassem

July 24, 2025

5  out of  5
rating by Michael Kassem
"Sarah was great. Made the transition very simple, easy, and stress free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason

July 12, 2025

1  out of  5
rating by Jason
"Between my wife and I we've had multiple policies through Rich for over 25 years. Even after moving 3 hours away we continued to work with Rich. That's why we were very disappointed when we received a call from Rich's office on July 8th notifying us that our home owners policy was terminated effective July 1st. That's right, they notified us of our policy being terminated a full week after they'd already ended it. We asked to speak with Rich but he was unavailable and has not responded to multiple subsequent attempts to reach him. I understand having difficult conversations is not easy. But that does not excuse neglecting your core responsibilities as an insurance agent."
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Eugene Taylor

July 2, 2025

5  out of  5
rating by Eugene Taylor
"Always excellent service! Megan is the best I came in with gap insurance paperwork completely lost, and she was very kind and listened to my frustrations. After I was done she proceeded to help me get all the information so that the remainder of the claim could be made. I can tell you I'll be a life long customer!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Delaney Foy

June 30, 2025

5  out of  5
rating by Delaney Foy
"I came here to get my own car insurance so I can begin the process of registering my car in Indiana, and Megan was super helpful! She explained everything very clearly, told me about a discount I could get by signing up for State Farm renter's insurance, and she and Rich were generally very friendly and helpful! :)"
We responded:
"Delaney, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda Morgan

June 23, 2025

5  out of  5
rating by Linda Morgan
"Sarah is a a very awesome person. She goes out of her way to help you. She is a very kind and beautiful person. She goes out of her way to help you with whatever you need. She's such a wonderful sweet and kind person. I want say enough truthful things about her. IM so happy she is my agent. I pass the name of the office and Sarah's name to friends and family. The price of my policy's cannot be beat . When given a quote for the policy's the all tell me to stay with you. I haven't found anyone that can beat the prices I have for the policy's and the coverage I get. We're going to stay with you for a long time."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Chuck Albaugh

June 16, 2025

5  out of  5
rating by Chuck Albaugh
"Sarah did an amazing job helping us with our mortgage lender. She produced all the paperwork we needed super fast and is always helpful with our home and auto insurance questions."
We responded:
"Chuck, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We like Sarah too!"
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Joshua Kelly

June 13, 2025

5  out of  5
rating by Joshua Kelly
"Great office, always fast service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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kupacoops

June 4, 2025

5  out of  5
rating by kupacoops
"Love Sarah, always of great help and welcoming!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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IRENE Roskuski

May 21, 2025

1  out of  5
rating by IRENE Roskuski
"I used to love State Farm, been with them for years but with our renewal I’ve come to hate it but mainly our agent’s office. We have been calling because our policy was quoted wrong and needed underwriting but after a month of waiting and calling no answer and estimated date. The guy we are dealing with is doing absolutely nothing to fix the situation, when we call and leave him messages, he doesn’t call back. We’ve called the 1800 number but they can’t help us with anything to do with underwriting but they said it should be an easy fix. I wish I could give them a zero star."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. I am happy that we have spoken and worked through the situation."
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Frank Li

May 20, 2025

5  out of  5
rating by Frank Li
"Best agent in the area, especially Meghan, if you have any question she will explain everything crystal clear in a nice manner. You gotta keep her Mr. Was."
We responded:
"Frank, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lisa wetzel

April 10, 2025

5  out of  5
rating by lisa wetzel
"Talia from State Farm went out of her way communicating with us to solve an auto insurance issue. We appreciated the time and effort she put into our account."
We responded:
"Lisa, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy McGuire

March 31, 2025

5  out of  5
rating by Amy McGuire
"Sarah was fantastic to work with!! Thank you!!"
We responded:
"Amy, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"