State Farm® Insurance Agent Rich Was

"I used to love State Farm, been with them for years but with our renewal I’ve come to hate it but mainly our agent’s office. We have been calling because our policy was quoted wrong and needed underwriting but after a month of waiting and calling no answer and estimated date. The guy we are dealing with is doing absolutely nothing to fix the situation, when we call and leave him messages, he doesn’t call back. We’ve called the 1800 number but they can’t help us with anything to do with underwriting but they said it should be an easy fix. I wish I could give them a zero star."

"Best agent in the area, especially Meghan, if you have any question she will explain everything crystal clear in a nice manner. You gotta keep her Mr. Was."

"Talia from State Farm went out of her way communicating with us to solve an auto insurance issue. We appreciated the time and effort she put into our account."

"Sarah was fantastic to work with!! Thank you!!"

"I reached out to Talia yesterday for direction and help on an important issue. I had been running into roadblocks for some time. Talia provided me with real help! Great resources and information. So incredibly grateful. She truly understood my situation and needs and was thorough and clear. I can move forward now! Thank you Talia and Rich Was's great team at State Farm."

"Highly recommend this insurance agency. Helpful staff. Quick response times. Always trying to provide best value."

"I have been with State Farm several years, Talia is the best!!! Very responsive when I needed to submit a claim or make changes to current policies. Doesn’t oversell unnecessary products but makes sure i am properly covered should something happen."

"Sarah was incredibly helpful and efficient. I was in a tough spot and needed their office to send paperwork to the BMV. She got it sent within an hour, and the issue was resolved by the next morning. All it took was one phone call. Even though I no longer live in South Bend, I have no plans to switch—this level of service is unbeatable!"

"Process was easy and efficient. Felt able to ask questions and get the best policy possible. Sarah did an excellent job!"

"Talia was very nice and understanding!"

"She was amazing. She called me and helped me figure out a way to save money."

"Sarah was very helpful and explained the different policies very well. I appreciated it."

"I am so happy I have continued to stay with state farm before my dad past he always told me to stick with state farm like him and my mom and I did and it has always been outstanding experience I highly recommend state farm for any insurance rather it's plpd full or even home owners it's outstanding and I will continue to back state farm and stand by the top dogs plus rich and Talia are simply the nicest and great people"

"Rich is great, and it shows throught his very knowledgeable, efficient staff! I've been with Rich for nearly 40 years, since he first started. He's never given me a reason to look elsewhere, and through the years his staff has always been knowledgeable, helpful, and efficient. Recently spoke to Sarah, and she helped me insure my new car in under 10 minutes."

"Talia was not only kind but so extremely helpful. She stayed on the phone with me while completing forms and made sure I had to do everything I needed. I am a 25 year old trying to purchase my first car on my own and she could not have been more amazing. For anything I need going forward in this department, she will be my first call. Can’t say enough good things- it’s appreciated. - Jacob Carmola"

"Rich Was, Pete Shaw, and the team at this State Farm branch have given me some of the best customer service I have ever received for a decade. They truly care about their customers, and make dealing with an insurance company an absolute breeze!"

"Amazing customer service, catered the insurance to my needs and to not just make a sale. Highly recommend Rich and Talia!!!"

"Great group of agents always willing to help with a great attitude 🙂"

"Staff is extremely Rude!"

"Sarah is very helpful, replies very quickly, and friendly to chat with."

"I recently purchased a motercycle 7 days before my 25th birthday and wanted to go riding that weekend. I called Talia 1 hour before her office closed on a Friday and she was able to get me insured for the weekend. One week later (post 25th birthday) she was able to change the motercycle policy to reflect my age, significantly reducing the monthly rate. Great service with zero follow up needed on my end. Very impressed and greatfull. Thanks Talia!"

"Great agency"

"Helpful, courteous, saved me money"

"I’ve had a string of unfortunate events happen to me concerning my car and it being totaled, as well as my rental being broken into. You can imagine the frustration and stress that goes along with all of that, but fortunately I was helped by both Sarah and Talia at Rich Was’s location, and everything was taken care of in a very timely manner. I appreciate all the help I’ve received and I owe it all to them."

"We have been clients for 33 years. Rich and his staff are highly professional, friendly, helpful and knowledgeable! Rich is very quick to respond to our questions and concerns."