State Farm® Insurance Agent Rich Was

"Sarah is amazing, definitely won me over❣️ Thank you for being so kind and patient, you made sure all my insurance needs were met and told me good luck on my first day at my new job! Talk about going above and beyond👏🏾👏🏾👏🏾"

"Sarah was great. Made the transition very simple, easy, and stress free."

"Between my wife and I we've had multiple policies through Rich for over 25 years. Even after moving 3 hours away we continued to work with Rich. That's why we were very disappointed when we received a call from Rich's office on July 8th notifying us that our home owners policy was terminated effective July 1st. That's right, they notified us of our policy being terminated a full week after they'd already ended it. We asked to speak with Rich but he was unavailable and has not responded to multiple subsequent attempts to reach him. I understand having difficult conversations is not easy. But that does not excuse neglecting your core responsibilities as an insurance agent."

"Always excellent service! Megan is the best I came in with gap insurance paperwork completely lost, and she was very kind and listened to my frustrations. After I was done she proceeded to help me get all the information so that the remainder of the claim could be made. I can tell you I'll be a life long customer!"

"I came here to get my own car insurance so I can begin the process of registering my car in Indiana, and Megan was super helpful! She explained everything very clearly, told me about a discount I could get by signing up for State Farm renter's insurance, and she and Rich were generally very friendly and helpful! :)"

"Sarah is a a very awesome person. She goes out of her way to help you. She is a very kind and beautiful person. She goes out of her way to help you with whatever you need. She's such a wonderful sweet and kind person. I want say enough truthful things about her. IM so happy she is my agent. I pass the name of the office and Sarah's name to friends and family. The price of my policy's cannot be beat . When given a quote for the policy's the all tell me to stay with you. I haven't found anyone that can beat the prices I have for the policy's and the coverage I get. We're going to stay with you for a long time."

"Sarah did an amazing job helping us with our mortgage lender. She produced all the paperwork we needed super fast and is always helpful with our home and auto insurance questions."

"Great office, always fast service."

"Love Sarah, always of great help and welcoming!"

"I used to love State Farm, been with them for years but with our renewal I’ve come to hate it but mainly our agent’s office. We have been calling because our policy was quoted wrong and needed underwriting but after a month of waiting and calling no answer and estimated date. The guy we are dealing with is doing absolutely nothing to fix the situation, when we call and leave him messages, he doesn’t call back. We’ve called the 1800 number but they can’t help us with anything to do with underwriting but they said it should be an easy fix. I wish I could give them a zero star."

"Best agent in the area, especially Meghan, if you have any question she will explain everything crystal clear in a nice manner. You gotta keep her Mr. Was."

"Talia from State Farm went out of her way communicating with us to solve an auto insurance issue. We appreciated the time and effort she put into our account."

"Sarah was fantastic to work with!! Thank you!!"

"I reached out to Talia yesterday for direction and help on an important issue. I had been running into roadblocks for some time. Talia provided me with real help! Great resources and information. So incredibly grateful. She truly understood my situation and needs and was thorough and clear. I can move forward now! Thank you Talia and Rich Was's great team at State Farm."

"Highly recommend this insurance agency. Helpful staff. Quick response times. Always trying to provide best value."

"I have been with State Farm several years, Talia is the best!!! Very responsive when I needed to submit a claim or make changes to current policies. Doesn’t oversell unnecessary products but makes sure i am properly covered should something happen."

"Sarah was incredibly helpful and efficient. I was in a tough spot and needed their office to send paperwork to the BMV. She got it sent within an hour, and the issue was resolved by the next morning. All it took was one phone call. Even though I no longer live in South Bend, I have no plans to switch—this level of service is unbeatable!"

"Process was easy and efficient. Felt able to ask questions and get the best policy possible. Sarah did an excellent job!"

"Talia was very nice and understanding!"

"She was amazing. She called me and helped me figure out a way to save money."

"Sarah was very helpful and explained the different policies very well. I appreciated it."

"I am so happy I have continued to stay with state farm before my dad past he always told me to stick with state farm like him and my mom and I did and it has always been outstanding experience I highly recommend state farm for any insurance rather it's plpd full or even home owners it's outstanding and I will continue to back state farm and stand by the top dogs plus rich and Talia are simply the nicest and great people"

"Rich is great, and it shows throught his very knowledgeable, efficient staff! I've been with Rich for nearly 40 years, since he first started. He's never given me a reason to look elsewhere, and through the years his staff has always been knowledgeable, helpful, and efficient. Recently spoke to Sarah, and she helped me insure my new car in under 10 minutes."

"Talia was not only kind but so extremely helpful. She stayed on the phone with me while completing forms and made sure I had to do everything I needed. I am a 25 year old trying to purchase my first car on my own and she could not have been more amazing. For anything I need going forward in this department, she will be my first call. Can’t say enough good things- it’s appreciated. - Jacob Carmola"

"Rich Was, Pete Shaw, and the team at this State Farm branch have given me some of the best customer service I have ever received for a decade. They truly care about their customers, and make dealing with an insurance company an absolute breeze!"